FAQ
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Frequently Asked Questions
Usually within 24 hours. Our sales team will respond quickly with product details, quotations, and project recommendations.
Yes. We provide free samples so customers can confirm product quality, color, and surface texture before bulk purchasing.
Yes. We support OEM/ODM services, including customized sizes, colors, logos, packaging, and surface finishes.
Please share product type, dimensions, quantity, application area, and any customization requirements so we can provide the most suitable quotation.
Yes. We have experience with global export logistics and can assist with container loading and shipping arrangements.
Lead time depends on product type and order quantity. Standard orders are usually completed within a few weeks after confirmation.
Yes. We provide installation instructions, technical recommendations, and project support to help customers complete installations smoothly.
Hengyuan WPC products are exported to multiple countries and widely used in residential, commercial, and landscape projects. We provide reliable logistics arrangements and long-term cooperation support for global customers.
We warmly welcome customers from around the world to visit our factory, inspect product quality, and discuss long-term cooperation opportunities.
If you have any questions, feel free to consult us at any time!
Testimonials
Professional Products & Excellent Cooperation Experience
“Hengyuan provided us with high-quality WPC decking and excellent technical support. The products are durable, easy to install, and perfectly suited for our outdoor projects.”